HAND WASH & DRIP DRY

FAQ

HOW CAN I CONTACT YOU?
WE HAVE 24/7 CUSTOMER SERVICE BY CONTACTING OUR EMAIL SUPPORT@DRIPDRYSWIM.COM

WHAT SIZE SHOULD I ORDER?
WE HAVE CREATED A SIZING GUIDE. WHICH CAN BE SEEN HERE. 

WHAT PAYMENT METHODS DOES DRIPDRY ACCEPT?
WE ACCEPT CREDIT CARD PAYMENTS AND PAYPAL. WE ARE HAPPY TO HELP YOU IF YOU WANT TO ARRANGE ANOTHER FORM OF PAYMENT AND CAN CONTACT OUR EMAIL SUPPORT@DRIPDRYSWIM.COM

HOW CAN I CHANGE OR CANCEL MY ORDER?
IF YOU NEED TO CHANGE OR CANCEL YOUR ORDER, PLEASE CONTACT US IMMEDIATELY. WE WANT TO GET YOU YOUR DRIP AS SOON AS POSSIBLE. SO ONCE THE ORDER IS PROCESSED WE CAN NOT MAKE ANY CHANGES BUT HAPPY TO DO WHATEVER WE CAN. 

WHEN WILL MY ORDER ARRIVE?
AL ORDERS ARE PROCESSED WITHIN 2-14 BUSINESS DAYS. IF YOU NEED YOUR DRIP QUICKER WE OFFER EXPEDITED SHIPPING WITHIN 2-5 BUSINESS DAYS. 

HOW CAN I TRACK MY ORDER? 
WHEN YOUR ORDER IS SHIPPED, WE SEND YOU A EMAIL CONTAINING A TRACKING NUMBER. IF YOU DID NOT RECEIVE THIS EMAIL, PLEASE EMAIL US SUPPORT@DRIPDRYSWIM.COM

WHAT IS A PRE-ORDER ITEM? CAN I CANCEL MY PRE-ORDER?
PRE-ORDER ITEM IS ONE THAT YOU ORDER BEFORE OUR RELEASE SO YOU CAN BE THE FIRST TO RECEIVE OUR EXCLUSIVE PIECES. YOU MAY CANCEL UP UNTIL THE TIME YOUR ORDER HAS BEEN PROCESSED. TO CANCEL, YOU MAY EMAIL US AT SUPPORT@DRIPDRYSWIM.COM

HOW DO I TAKE CARE OF MY SWIMSUIT?
HAND WASH AND RINSE WITH COLD WATER AFTER CONTACT WITH CHLORINE OR SALT WATER USING MILD, GENTLE SOAP. HANG TO DRIP DRY. 

WHAT IF THE ITEM I RECEIVE IS DAMAGED OR FAULTY? 
WE WORK HARD TO ENSURE ALL OUR DRIP IS RECEIVED AT THE HIGHEST QUALITY. HOWEVER IF YOU HAVE A CONCERN WITH A FAULTY OR DAMAGED ITEM, PLEASE EMAIL SUPPORT@DRIPDRYSWIM.COM